Terms and Conditions
1. Acceptance of Terms
2. Services Provided
Our platform provides the following services:
- Property browsing and listing
- Real estate consultation and brokerage services
- Franchise partnership exploration with Coldwell Banker®
- Lead capture for buyer/seller enquiries
- AI-powered virtual assistance
- Communication via WhatsApp, phone, and email
Optional online payment services (advance or token amounts, service fees, etc.)
All services are subject to availability and may be modified or discontinued at any time.
All services are subject to availability and may be modified or discontinued at any time.
All website content—including text, graphics, branding, images, software, and layout—is the intellectual property of Value Add Realty or its licensors (including Coldwell Banker®) and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use this content without prior written consent.
4. User Responsibilities
You agree not to:
- Provide false or misleading information
- Misuse the website or attempt unauthorized access
- Use our services for fraudulent, illegal, or harmful purposes
- Impersonate another individual or entity
- Interfere with site functionality or security
5. Lead Forms and Contact Information
By submitting your contact details via inquiry forms or property interest forms:
- You consent to being contacted by representatives of Value Add Realty, Coldwell Banker®, or their affiliates through phone, WhatsApp, SMS, or email.
- Your details will be stored in our internal CRM system for follow-ups, service delivery, and marketing purposes.
- You can request removal of your data from our system at any time.
6. WhatsApp Communication
By engaging with us via WhatsApp (including clicking on a WhatsApp button or scanning a QR code):
- You consent to receive messages, property updates, and service notifications on WhatsApp.
- Communication may be manual or automated, including updates from our AI assistant.
- You can opt out at any time by sending “STOP” on the same chat.
7. AI Assistant Interactions
Our website may use an AI-powered assistant to help you:
- Explore property listings
- Get instant answers to FAQs
- Check availability or schedule site visits
- Connect with a human agent
While the AI provides helpful and quick guidance, its responses are for informational purposes only and should not be treated as professional advice or binding commitments unless confirmed by an authorized representative.
8. CRM and Data Handling Disclaimer
Your interactions—whether via the website, forms, WhatsApp, or phone—may be logged into our Customer Relationship Management (CRM) system to:
- Improve service quality
- Track and manage property requirements
- Maintain service history
We take data privacy seriously and do not sell your information to third parties. Please refer to our Privacy Policy for more information.
9. Online Payments (If Applicable)
If any services on our site involve online payment:
- You agree to use a valid payment method and authorize us to process the payment.
- Payments made are subject to verification, availability of services, and our refund/cancellation policy (communicated separately if applicable).
- We use secure third-party gateways to process payments and do not store your card or UPI details on our servers.
10. Limitation of Liability
Value Add Realty is not liable for:
- Inaccuracies in property listings submitted by third-party agents or sellers
- Losses or damages incurred through your use of this website or reliance on its content
- Downtime, bugs, or other technical issues
All real estate transactions are subject to verification, legal due diligence, and compliance with Indian property laws.
11. Third-Party Links
The site may include links to third-party platforms (e.g., Coldwell Banker® portals, listing aggregators, payment gateways). We are not responsible for their content, terms, or data practices. You are advised to review their individual policies.
12. Changes to Terms
We may update these Terms from time to time. Changes will be reflected on this page with a new effective date. Continued use of the website constitutes your acceptance of the revised terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Bangalore, Karnataka.
14. Contact Us
If you have any questions about these Terms or your interactions with our platform, please reach out to:
Value Add Realty
Franchise Partner – Coldwell Banker®
Email: Balaji.b@coldwellbanker.in
Phone: +917795250588
Website: www.buywithcb.in